Shared Web Hosting, CPanel, Shared Hosting

USA Sales +(1)646-8436967 ext 584

Web Hosting, Reseller Web Hosting, Reseller Hosting

UK Sales +(44)203-3553158 ext 391

30 Day Money Back Guarantee, 99.9% Uptime Guarantee Plus Our Fast 24/7/365 Support! Try us out today you have nothing to lose!

Your satisfaction is our number one priority that is why our Support Department is available 24 hours a day and 7 days per week so we are here when you need us, and our Sales Team is available from 9am to 5pm ET in the USA and 9am to 5pm GMT in the UK.

SUPPORT LINKS: SUBMIT SUPPORT TICKET | CHECK TICKET STATUS | KNOWLEDGEBASE

Sales Department
Contact our Sales department for all pre-sales and sales
related enquiries.
Email: sales@hostmydomainnow.com
Availability: Monday - Friday | 9am - 5pm ET
Average Response Time: 2 hours

NYC: Manhattan USA Sales: +(1)646-8436967 ext 584
London UK Sales: +(44)203-3553158 ext 391
Toronto Canada Sales: +(1)416-8004285 ext 628
Sydney Australia Sales: +(61)280-147294 ext 976

Abuse Department
Contact our Abuse department for all abuse related issues.
Availability: 7 days a week | 10am - 4pm ET
Email: abuse@hostmydomainnow.com
Average Response Time: 24 hours

Support Department
To contact our Support department please submit a support request by clicking here.
Availability: 7 days a week | 24 Hours
Average Response Time: 30 minutes

Emergency Support (English Speaking Only)
NYC: Manhattan, USA: +(1)646-8436967 ext 587
Orlando, USA: +(1)407-5060407 ext 380
San Diego, USA +(1)760-5140161 ext 253
London, UK: +(44)203-3553158 ext 392
Toronto, Canada: +(1)416-8004285 ext 629
Sydney, Australia: +(61)280-147294 ext 977
Dublin, Ireland: +(353)165-30889 ext 668
New Zealand: +(64)998-49421 ext 678
Brussels, Belgium: +(32)280-80865 ext 759
Zurich, Switzerland: +(41)435-000683 ext 868

Skype™ Free Call Voice Support*
Skype™ Username - hostmydomainnow
Availability: 5 days a week exc weekends
From: Variable Times
Average Response Time: 30 seconds

MSN Support
MSN Username - team1@hostmydomainnow.com
MSN Username - team2@hostmydomainnow.com
MSN Username - team3@hostmydomainnow.com
Availability: 5 days a week exc weekends
From: 9am to 6pm ET
Average Response Time: 5 minutes

Fed up with your old hosting provider never responding to your support requests?
You would be amazed at the amount of people that put up with this on a daily basis, waiting from hours to days for a response. You can't afford to wait this long to get your problem sorted, you need your website running and we understand this, ok so not all support requests are straight forward fixes and some do take time to resolve but if you don't know if it's being dealt with the frustration can be unbearable, thats why we make sure we answer all support requests within 30 minutes (often sooner).

As soon as you submit a support request one of our highly trained techs are notified via our paging system and will be initiating contact with you. We are able to offer this fast support as our support system is linked to our paging system meaning the minute you press the submit button we are notified within 30 seconds.

We are constantly looking at ways to offer you more support options and our support teams in the USA and UK are always ready and waiting to assist you 24/7/365. You can rest assured that normally if there is a problem we are aware of it before you submit a request and we are already dealing with it.

Live Online Support

Support Ticket via Client Control Panel

Skype & MSN Support

Email Support

Non Support requests

If you need to contact us for a non sales or support matter please feel free to submit a Support Ticket as a Guest, this is the preffered method and ensures that you message is directed to the right department. You can also contact us via email by clicking Here however it may take a little longer to deal with your inquiry.

* Skype™ Free Call Voice Support - you will require a suitable headset and microphone or a skype compatible internet phone or VOIP phone. Calls that are from Skype™ to Skype™ are free and incur no charge worldwide. We can only accept one call at a time and if our operators are busy you may have to wait in line or try again later. We can only accept English speaking calls.

Information: Support Ticket is the preffered method with response times of under 30 minutes, this is due to our system paging our support staff instantly 24/7 after a support request is sent. Not all support options are available 24hrs.

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